Shipping policy

Shipping Policy – Space Furniture

Last updated: March 2026

Thank you for shopping with Space Furniture. This Shipping Policy outlines how we process and deliver orders across New Zealand.

Order Processing

All orders are processed within 1–3 business days after payment has been received. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. We will notify you if there is a significant delay.

Shipping Locations

We currently ship within New Zealand only.

Delivery Timeframes

Estimated delivery times after dispatch:

  • North Island: 2–5 business days

  • South Island: 3–7 business days

  • Rural addresses: Additional 1–3 business days

Delivery times are estimates and may vary depending on courier delays, weather, or peak periods.

Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and delivery location of your order.

From time to time, free shipping promotions may be offered on selected products or orders.

Furniture & Large Item Delivery

Some larger furniture items may require special freight delivery rather than standard courier services. For these orders:

  • Delivery may take longer than standard shipping times

  • The courier may contact you to arrange a delivery time

  • Delivery is typically to the front door or ground floor only

Please ensure someone is available to receive large deliveries where required.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the delivery of your package.

Damaged or Missing Items

If your order arrives damaged, faulty, or incomplete, please contact us within 48 hours of delivery with photos and your order details. We will work with you to resolve the issue as quickly as possible.

Incorrect Shipping Information

Please ensure your shipping details are correct at checkout. We are not responsible for delays or delivery issues caused by incorrect addresses provided at the time of purchase.

Contact Us

If you have any questions about your order or delivery, please contact us at:

Email: marketlift.management@gmail.com
Business Name: Space Furniture